At startsy.sbs, customer satisfaction is important.
1. Refund Eligibility
We offer a 3-day refund window from the date of initial purchase.
To qualify:
- Request must be submitted within 3 days
- Refund applies only to first-time purchases
- Abuse or repeated refund requests may be denied
2. Non-Refundable Cases
Refunds will not be granted for:
- Requests made after 3 days
- Violations of Terms of Use
- Partial subscription periods after renewal
- Promotional or discounted purchases (unless required by law)
3. How to Request
Email: [email protected]
Include:
- Account email
- Purchase date
- Reason for refund
4. Processing Time
Approved refunds are processed within 5–10 business days depending on payment provider.
5. Chargebacks
Users agree to contact support before initiating chargebacks.