This policy explains how subscription renewals work at Startsy. By using Startsy, you agree to these terms.
1. Subscription Renewal
1.1 Automatic Renewal
Your subscription will renew automatically when the current period ends.
1.2 Email Notice
We will send you an email 3–5 days before renewal.
This email will tell you the renewal date and how to cancel if you want.
2. How to Cancel Renewal
2.1 When to Cancel
You must cancel before the renewal date to stop the next charge.
2.2 How to Cancel
You can:
- Cancel from your account settings on the Startsy website
- Or email us at [email protected]
3. Refunds for Renewals
3.1 No Refunds
We do not give refunds for auto-renewals. It’s your responsibility to cancel on time.
3.2 Refund Timing
You must ask for a refund before the renewal date. Late requests will not be accepted.
4. Changing Your Plan
4.1 Upgrade or Downgrade
You can change your plan anytime. The new plan will start in the next billing cycle.
4.2 Notice About Changes
We’ll tell you about any price or plan changes at least 3–5 days in advance.
5. Contact Us
Have questions? Email us: [email protected]